Frequently Asked Questions

Everything you need to know about our products, shipping, and returns.

What is the standard shipping timeframe for orders?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.

How do I return or exchange a product?

We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to print a prepaid shipping label and start your exchange or refund process.

Are your sandals and shoes waterproof?

Many of our styles are water-ready and designed with quick-dry webbing. However, we recommend checking the specific product description for 'waterproof' versus 'water-resistant' ratings before use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.

How do I find the right size for me?

Our footwear generally runs true to size. We provide a comprehensive size guide on each product page, including centimeter measurements to help you find the perfect fit.

Do you offer a warranty on your footwear?

Yes, we provide a limited one-year warranty against manufacturing defects from the date of purchase. This does not cover normal wear and tear or improper fit.